Warranty Policy

  1. The products are offered with a warranty of ONE YEAR from the date of purchase by the original purchaser against manufacturing defects.
  2. The decision to repair/replace any piece of furniture will be at the sole discretion of the Company based on the report submitted by the Company’s service representative.
  3. The Company shall at its discretion restrict itself to repairs/rectification/replacement of the Component as a consequence of manufacturing defect. (hereinafter referred to as “Service”)
  4. As a valued and esteemed customer the Company or its Service Provider shall endeavor to provide service within the reasonable time.
  5. The Company shall at all times endeavor to service the Product under the Warranty period. However, keeping in the view the Policy to offer the latest and the best, the product range may keep varying with the introduction of new and varied models. Any model of the product that has been discontinued will be repaired/ rectified by the Company at its sole discretion depending upon the availability of the spares.
  6. Fine hairline cracks, as they are part of the normal ageing process of wood veneers.
  7. In modular furniture, alignment of workstations may get disturbed due to pulls and pressures subjected over a period of time.
  8. Breakages/Damages on account of negligence, unintended usage, misuse, accident, any act of god, abuse, any agent like water/acid, etc coming in contact with wooden member/ leather, while shifting/transporting of the product from one place to another, etc.
  9. Variation in grain/texture of wooden member, polish of wooden member which occur during the normal usage of the products.
  10. This Warranty is in lieu of all other Warranties, Express or implied including the implied warranties of merchantability and fitness for a particular purpose. We will not be liable for any special, incidental, consequential, or indirect damages, even if it has a reason to know in advance that they are possible.